UX Audit

A UX audit (or sometimes also called UX review) is a quality assurance (QA) process that reviews an existing digital product to ensure it meets business, user experience, and accessibility requirements.

The UX Audit aims on identifying user pain points and business value opportunities using valuable real-world data.

Overall, we will measure, test and analyze layout and hierarchy inconsistencies, customer journey bottlenecks and roadblocks, heuristics, branding and messaging, traffic, engagement, conversion rates, etc.

Improve your webstore’s shopping experience, delight your customers  and make your business more profitable, focusing on more than 50 critical elements

UX Audit Criteria

The UX Audit examines thoroughly:

  • Home Page
  • Navigation
  • Search
  • Product List
  • Product Page
  • Shopping Cart
  • Checkout
  • User Account
  • Mobile

UX Audit Sample

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Creme de la Creme! Fotis’ knowledge, experience and innovative thinking on eCommerce, goes at a totally new level. It is a great asset having Fotis on our team of advisors.

Korina Palamidi
Marketplace Director, MediaMarkt Netherlands

Fotis is one of those people, you need to have by your side, if you want to build an innovative, customer-centric Digital Transformation strategy. I have been privileged to work with Fotis on a series of projects, and I have never felt that he gave no less than his best self, to each of those.

Vasilis Kostopoulos
Regional Omnichannel Director, Intersport Athletics

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